Shipping & Delivery Information

Cemcraft ships you order depending on your preference (how fast you want it) or your location.

UK Domestic Orders

UK Domestic orders are shipped either via the Royal Mail, or with a commercial courier. Which method will depend on either the speed with which you want to receive the item(s) or the size and weight of the order. There are two shipping options, FREE Standard, and Express - Please Note that there is an additional charge for express shipping.

Please note that during the checkout process you will need to select which of these methods you prefer.

As with an order of any size, the larger the shipment, the lower the cost per kilogram it is to send.

Shipping is free on all orders regardless of size (including Pallet Quantities) to UK Mainland Customers ONLY!

Other shipping charges will apply to Highlands, Islands & Nothern Ireland as well as International customers. Please contact us directly for more information.

International Orders

All International orders including those to the EU are shipped with a commercial courier. However we can make exceptions for small orders weighing less that 2kg in total (including packaging). In that event please e-mail us, we can generate a PayPal Invoice for you with a revised shipping amount.

On larger orders it may also be possible to ship the item(s) to you at a cost lower than the one the web site automatically calculates, shipping costs vary widely even within the EU where the cost to some countries can be five times that of one of it's neighbors. If you are interested in one of our products please drop us an e-mail and we can get you a more precise shipping cost to your location.

International customers outside the EU please note: You will be responsible for any local taxes or Import Duty. These charges are not included in the cost of your order and you will need to pay these separately to the courier service.

Please Note that International orders will ONLY BE POSTED to your registered PayPal address - this is for your protection as well as ours